Privacy Policy

Last updated: November 2026

1. Scope and controller

Relqen Inc. operates relqen.dev and the Relqen services. This Privacy Policy explains our collection, use, disclosure, and protection of personal information when you visit our website, use our services, or contact us. For customer-controlled information processed on behalf of an organization, that organization may determine how the information is used; its own policies and any applicable data-processing agreement also apply.

2. Information you provide

We collect information you choose to provide, such as your name, email address, account and organization details, support messages, and marketing preferences. If you use workspace features, this can include campaign materials, business context, content, instructions, and information submitted through connected tools. Please provide only information you are authorized to share and avoid unnecessary sensitive personal information.

3. Information collected through use

Website and service operation can involve technical information such as IP address, browser and device characteristics, requested pages, access times, error reports, and account activity. Cookies and similar storage can support session management, security, and preferences such as display theme. If optional analytics or advertising technologies are introduced, we will provide applicable disclosures and choices before using them where required by law.

4. Connected services and transactions

When you authorize an integration, we receive the information and permissions made available by that connection. You can manage or revoke access through the relevant provider or account settings. If you purchase a paid plan, payment processing may involve a payment service provider; we receive transaction and billing information needed to administer the purchase. The payment provider’s privacy policy applies to information you submit directly to it.

5. How information is used

We use information to provide and administer the services, maintain accounts and workspaces, execute authorized workflows, respond to requests, process transactions, maintain security, prevent abuse, troubleshoot errors, and meet legal obligations. We may also communicate service updates and, subject to your choices and applicable law, relevant product information. We do not use this policy as authorization for unrelated uses of your private content.

6. AI and workflow processing

When you request AI-assisted functionality, the inputs and context necessary to perform that request may be processed by the relevant model or infrastructure provider. Review the information you include and the permissions you grant before running a workflow. The applicable feature disclosures and contractual arrangements govern provider processing. This policy does not grant permission to publish your private workspace content or use it for unrelated purposes.

7. Disclosure of information

Information may be shared with service providers that support hosting, infrastructure, communications, payments, security, and requested functionality, subject to appropriate restrictions. It may also be shared with people in your workspace or third parties you instruct us to share it with. We may disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction subject to applicable protections. We do not authorize recipients to use private customer information for their independent purposes merely by giving them access to perform a service.

8. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, taking account of account status, the nature of the information, legal and accounting requirements, security needs, and dispute resolution. Following a deletion request or account closure, certain records may need to be retained for those purposes. Backup copies may remain until their normal deletion cycle and are not used to restore an active account without a legitimate reason.

9. Security

We use measures designed to protect personal information against unauthorized access, loss, and misuse. No internet transmission or storage system is completely secure. Protect your credentials and connected accounts, restrict workspace access to appropriate users, and contact us if you suspect a security issue involving your information.

10. Your choices and privacy rights

Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of your personal information; restrict or object to processing; withdraw consent; or opt out of certain uses. Send requests to privacy@relqen.dev. We may verify your identity and authority before responding and will apply legally required exceptions and response periods. Where applicable, an authorized agent may submit a request with appropriate evidence of authorization. We will not unlawfully discriminate against you for exercising privacy rights.

11. Communications and cookies

You can unsubscribe from promotional emails through the instructions in the message or by contacting us. Essential account, security, and transaction messages may continue. You can manage browser storage and cookies through your browser; disabling necessary storage may affect service functionality. Where applicable law requires a separate consent or opt-out mechanism for a particular technology or processing activity, we will provide that mechanism.

12. International use and children

Relqen Inc. is located in the United States. Information may be processed in locations where we and our service providers operate, subject to safeguards required by applicable law. The services are intended for adults and business users, not children under 13. If you believe a child has provided us personal information, contact us so we can investigate and take appropriate action.

13. External websites and policy changes

Links to other websites are governed by those operators’ policies. We may update this policy to reflect changes in our practices or legal requirements and will display the revised date. Where required, we will provide additional notice or obtain consent before applying a material change. Contact us if you have questions or concerns about our handling of personal information.

14. Contact us

Relqen Inc.
2138 Keith St, Los Angeles, CA 90031, United States
Privacy requests: privacy@relqen.dev
Legal correspondence: legal@relqen.dev
Website: https://relqen.dev